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Transforming Healthcare Operations with Cutting-Edge Cloud Software
From efficient HR to innovative warehouse management, Atrium Healthcare have blazed a trail in the healthcare industry to dramatically improve operations across a wide range of departments.
In this engaging one-hour webinar, we speak with Joe Holt, Senior Application Specialist at Atrium Health to understand how they have transformed their end-to-end supply chain operations, enabling them to deliver on patient needs and break down business silos.
In a world that’s increasingly in a state of flux, Atrium are among the first healthcare providers to revolutionize outdated back-office functions in order to improve productivity, manage rising healthcare costs, and provide a platform to improve the patient experience.
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Joe Holt
Senior Application Specialist, Atrium Health
Ryan Zisman
Manager of Customer Success, RF-SMART
Maria Villablanca
Co-Founder & CEO, Future Insights Network
Vikram Singla
Senior Director, Strategy and Business Development - Supply Chain , Oracle
Background
Atrium Health is an integrated, nonprofit health system with 70,000 teammates serving 67 hospitals and more than 1,500 care locations.
Back in 2019, in a challenging, dynamic environment where old legacy systems prevailed and outdated systems were being sunsetted, Joe and the team set out to completely revolutionize the entire operations process with phased rollouts. The trouble was that it wasn't just the supply chain processes that needed to be updated, it was others like HR and Finance too.
Because technology plays such a critical role in the patient experience- Atrium Healthcare knew they had to get this right or risk further disruption to an industry that’s been hit particularly bad by external crises in recent years.
Planning for change is one thing but transforming not one but three well-established healthcare foundations in the middle of a pandemic is another entirely.
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Results
Since the project was initiated Atrium have seen vast improvements across the board. Improvements to the chain of custody of all supply chain materials has helped with better purchase and pay visibility, and automation of handheld computers has enabled efficient, real-time directed picking. Inventory visibility has also increased. All of these are helping to deliver better patient outcomes by freeing up more time and providing a higher standard of care.
It’s all about changing the mindset.
By identifying ‘Super Users’ Atrium were able to quickly up-skill key members of staff rather than rely on external support (especially key during covid). An Oracle / RF Smart roundtable on teams connected different departments and opened a new channel of communication that otherwise wouldn't have been there. This massively helped to break down barriers and encourage support for the new systems
Learn more about the challenges and gain an understanding of the risks involved
Find out what it means in terms of staff training and turnover
Understand why engagement of sponsorship at senior level was critical
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Learn more about our Discussion Leaders
Joe Holt
Senior Application Specialist, Atrium Health
33 Years’ experience in Information and analytics services supporting Supply Chain, Project analyst/manager software upgrade for Atrium Supply Chain management to Oracle Cloud ERP and RF Smart Par management software Software Trainer developing educational materials and training all Atrium employees on various software applications for over 25,000 teammates, Implement 5 different Supply Chain software solutions at Atrium, Led RFP’s for package tracking systems, and Transportation informatics systems.
40 hospitals 1,400 care sites in North Carolina Georgia and Alabama
27 Hospital merger with Aurora pending Illinois board of health approval
Ryan Zisman
Manager of Customer Success, RF-SMART
Ryan Zisman is the Manager of Customer Success for Oracle Cloud at RF-SMART. Ryan works closely with RF-SMART’s 150+ Oracle Cloud customers to help them reach the most value from their products. Ryan has six years’ experience across 40+ hospital systems in healthcare supply chain with various roles touching EHRs, ERPs, and US regulatory compliance. Ryan is passionate about the success and efficiency of his customers.
Vikram Singla
Senior Director, Strategy and Business Development - Supply Chain , Oracle
Vikram helps supply chain and finance business leaders leverage technology to deliver meaningful business outcomes for their organizations. He also serves on the board of CILT (Chartered Institute of Logistics and Transport) – UK.
He has over 25 years’ experience in the technology sector, including deploying supply chain transformation programmes for Fortune 500 firms. One of his initial assignments was to build digital factory models to drive capital investment decisions at an automotive major.
He is currently responsible for defining and executing the go-to-market strategy for cloud solutions in the UK. Vikram has an MBA from Warwick Business School and graduated from IIT (Indian Institute of Technology) Delhi, India
Maria Villablanca
CEO and Co-Founder, Future Insights Network (FIN)
Maria Villablanca is the Co-Founder and CEO of The Future Insights Network, an independent media platform for manufacturing, supply chain, and digital transformation leaders and the host of the Transform Talks podcast.
In this capacity, Maria interviews senior practitioners and the greatest thought-leaders of today to cut through the hype and noise around transformation.
Maria is the driving force behind Future Insights Network’s mission to demystify technologies such as AI and ML, IoT, robotics, and blockchain and uncover their use cases for building robust supply chains during the Industry 4.0 era. As a strong believer in diversity and inclusion, Maria is proud to be leading a women-operated business.
Maria’s contribution to the supply chain profession is widely recognized and has seen her win a number of awards, including Supply Chain Digital’s ‘Top 100 Leaders in Supply Chain’, Insights Success’ ’10 Most Tremendous Women in Supply Chain’, Views’ ‘The 10 Most Empowering Businesswomen Leading Through The Change, 2022’ among many others.
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